[Eug-lug] XP Pro anyone?

[Brian Gallagher]

I echo your sentiments Jamie, VOS is a wasteland, customer service 
training needed!

LinuxRocks! wrote:
> On Fri, Jul 21, 2006 at 09:29:47PM +0000, Jeff Newton wrote:
>   
>> Date: Fri, 21 Jul 2006 21:29:47 +0000
>> From: Jeff Newton <newton at efn.org>
>> To: Eugene Unix and Gnu/Linux User Group <euglug at euglug.org>
>> Subject: Re: [Eug-lug] XP Pro anyone?
>>
>> Jamie,
>>
>> I was merely referring to you going to Mike for parts and that VOS was 
>> overstated in their policies on returns and fees. Hey, they still owe me a 
>> refund, that they say can be used for something else I want to buy it, but 
>> I'm out a few bucks in my pocket to their scam, than got the modem needed 
>> at that computer place on 11th and chambers.
>>
>> Jeff
>>     
>
> I belive your talking about stans old place... I sure miss him... he 
> always funny...
>
> You might talk to them to try to get your money back... if they told me 
> that I might have used it, and am trying to return it, i'd just say, no, 
> never used it, and doing so would be a crime. If your going to accuse me 
> of commiting a crime, you better call the police, otherwise, gimme my 
> money back before it becomes a real problem for you. I would have also 
> mentioned that If they dont, i'll take my case to microsoft, and tell 
> them exactly why I have to waste thier time instead of the retailer that 
> sold it to me. There's no guarantees on anything, however If they didnt 
> give me my $180 bucks back, I'd spend $180 on newspaper ads telling 
> everyone in eugene how cool VOS is (but thats just me... you dont have 
> to roll like that...)
>
> Jamie
>
>
>   
>> LinuxRocks! wrote:
>>     
>>> On Fri, Jul 21, 2006 at 09:05:56PM +0000, Jeff Newton wrote:
>>>
>>>       
>>>> Date: Fri, 21 Jul 2006 21:05:56 +0000
>>>> From: Jeff Newton <newton at efn.org>
>>>> To: Eugene Unix and Gnu/Linux User Group <euglug at euglug.org>
>>>> Subject: Re: [Eug-lug] XP Pro anyone?
>>>>
>>>> Now, I like that referral, than the VOS catfight's, Jamie. Seems to me, 
>>>> they're making money off crap, by charging more than what you paid for in 
>>>> the first place? Hmm, go figures, overzealous sales people, more customer 
>>>> service, nothing personal, but in the wrong business for them, I say.
>>>>         
>>> are you just being a smartass here, or are you serious? obviously to 
>>> stay in business, you have to make more than you spend, however, if your 
>>> competition sells stuff for less than you do, then why go for the more 
>>> expensive place? 
>>>
>>> Misleading the customer when he was asked to pickup a specific item, 
>>> then charging them to return it for the right item, is not just 
>>> overzealous sales. The sales clerk actually told my customer that I 
>>> didnt know what I was doing, and that he needed something different than 
>>> I had asked him to pickup (it was like $20 more than what I told him 
>>> to pick up...).
>>>
>>> 1) VOS sales person mislead my customer.
>>> 2) VOS sales person charged my customer illegal fees to return items 
>>> they were mislead to belive they needed.
>>> 3) VOS sales person told my customer I didnt know what I was talking 
>>> about, and generally discredited me just to make a slightly higher sale.
>>>
>>> I dont see anything trivial about my experiences with them, or any 
>>> reason I should ever accept that kind of behaviour from anyone.
>>>
>>> Ive never heard of mike doing anything like that, and thats one of the 
>>> many reasons I go to mike for my local parts needs. 
>>>
>>> Jamie
>>>
>>>
>>>       
>>>> Wonder what kinda weed they've been smoking lately.
>>>>
>>>> LinuxRocks! wrote:
>>>>
>>>>         
>>>>> I've disliked them more than any other computer store in town. 10 years 
>>>>> ago, i'd go in there because they were near where I lived. I've come 
>>>>> across several stupid and rude sales people there. The last straw was 
>>>>> when I sent a customer there for ram, the sales people told him that he 
>>>>> didnt want what I had asked him to pick up, and sold him something 
>>>>> different, then when he had to take it back to get the right ram, they 
>>>>> charged him a restocking fee, and a credit card use fee (which i belive 
>>>>> is illegal). So I now tell folks that they should shop there, only if 
>>>>> they dont mind paying too much money to people that will mislead you and 
>>>>> be jerks to your face, otherwise go to computerbase, Mike will hook you 
>>>>> up with the goods.
>>>>>
>>>>> Jamie
>>>>>           
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>>>>         
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>>>       
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